Privacy Policy Effective Date: 28 April 2025
At Sacred Divine Spirit we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it and your rights in relation to it when you visit our website and use our services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: This includes your name, email address, phone number and any other personal details you provide when you contact us or book a session.
- Payment Information: When you purchase services, we may collect payment details such as credit card numbers or other financial information. All payment transactions are processed through a secure third-party payment processor and we do not store your payment details.
- Session Information: For the purpose of psychic readings or energy healings, you may voluntarily provide personal information about your concerns, intentions, or experiences.
- Website Usage Information: We collect non-personal information about how you interact with our website through cookies and analytics tools.
- This can include IP addresses, browser types, pages visited and time spent on the site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To offer psychic readings, energy healings and related services as requested.
- To Improve Our Services: To enhance the user experience, develop new services and optimise the website functionality.
- To Communicate With You: To respond to enquiries, send appointment confirmations, reminders and updates regarding services.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes, or in response to lawful requests by public authorities.
3. How We Protect Your Information
We take reasonable security measures to protect your personal information. This includes physical, technical and administrative safeguards to prevent unauthorised access, disclosure, or misuse. However, no data transmission or storage system is completely secure, so we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party vendors that help us provide services, such as payment processors, website hosting, or marketing providers. These vendors are bound by contractual obligations to keep your information secure and use it only for the purposes specified.
- Legal Obligations: If required by law or in response to legal processes, we may disclose your personal information to comply with legal applicable requirements.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve the functionality of our website, analyse user behaviour and provide a more personalised experience. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or corrections of the personal information we hold about you.
- Opt-Out of Marketing Communications: You may opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
- Delete or Limit Use: You may request that we delete your personal information, or restrict its use, subject to certain limitations or legal obligations.
- To exercise your rights, please contact us at sacreddivinespirit@outlook.com.
7. Third-Party Websites
- Our website may contain links to third-party websites.
- We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
- Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from individuals under 18.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sacred Divine Spirit
sacreddivinespirit@outlook.com
0468 618 232